Kate Hesson
"People are human. Conflict happens – but, handled well, it can lead to positive outcomes".

"Business is about relationships. Many businesses fail due to differences in relationships that are not resolved. When you collaborate openly and honestly from the beginning, this can be prevented and your business performance can be increased."

Kate Hesson is a Dunedin-based independent advisor who works with organisations facing change – whether that be start up, succession or growth. She particularly focuses on the relationships among owners, directors and/or family members.

Kate also helps when they have different points of view.    Kate recommends sorting out differences early, to prevent misunderstandings from escalating into disputes.   Better still, Kate promotes collaborating openly and honestly from the outset to avoid misunderstandings happening in the first place.

“It’s difficult – near impossible – to resolve conflict from within an organisation. You need an independent skilled person with an objective perspective. That’s where I come in. And the earlier, the better.”
Politeness Can Be Poisonous - Avoid Short Term Compromises Does your team want to play your game? Collaboration is about process and people “Me Too should become WeToo”: Using collaborative practices to prevent disputes within NZ businesses
Collaborative facilitation Spend time and involve key players before a business transition. Early intervention Take action to prevent misunderstandings escalating Mediation If required, choose a flexible formal dispute resolution process